Cabrini Hall Wireless Access Point Upgrades: Monday, May 18
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2026 - 08:00 EDT
Scheduled - Beginning Monday, May 18, the Department of Information Technology will upgrade wireless access points in Cabrini Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Work will take place during the day from Monday, May 18, through Wednesday, May 20. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
May 18, 2026 08:00 - May 20, 2026 08:00 EDT
IHS Wireless Lock Replacement: Monday, May 18 - Friday, May 22
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2026 - 07:00 EDT
Scheduled - Beginning Monday, May 18, phased wireless lock replacement work will continue at the IHS campus as part of ongoing efforts to enhance campus security and modernize access control systems.

Work will take place daily from approximately 7 a.m. to 3 or 3:30 p.m. through Friday, May 22. During this phase of the project, technicians will focus on Levels LL, Floor 1, and Floor 3.

Technicians may be working in hallways, offices, and common areas throughout the maintenance window. As hardware and access permissions are transitioned to the new system, some card-reader access points may temporarily experience intermittent issues. Minor interruptions to access in select areas may occur while locks are being replaced and configured.

If you experience difficulty accessing a room or space during this time, please contact IHS Security at (973) 542-6600 for assistance. Staff will be available to help provide access while systems are being transitioned.
May 18, 2026 07:00 - May 23, 2026 07:00 EDT
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WordPress Blog Service Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
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Partial outage
No downtime recorded on this day.
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had a major outage.
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No incidents or maintenance related to this downtime.

Scheduled Maintenance

Blog Platform Maintenance: Tuesday, May 19 May 19, 2026 06:00 - May 22, 2026 06:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 2026 - 14:24 EDT
Scheduled - To improve reliability, security, and overall performance, blogs.shu.edu and eportfolio.shu.edu will be migrated to a new hosting environment beginning May 19, with an estimated three-day maintenance window.

During this time, all sites will remain publicly accessible, but authoring will be unavailable. Users will not be able to log in or make updates, and any attempted changes during this period will not be saved.

Learn more: https://servicedesk.shu.edu/space/PUBLICKBA/4405166102/WordPress+Blogging+Platform
Apr 30, 2026 - 14:24 EDT

Xavier Hall Wireless Access Point Upgrades: Tuesday, May 26 May 26, 2026 08:00 - May 29, 2026 08:00 EDT

Beginning Tuesday, May 26, the Department of Information Technology will upgrade wireless access points in Xavier Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Work will take place during the day from Tuesday, May 26, through Friday, May 29. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:18 EDT

Aquinas Hall Wireless Access Point Upgrades: Monday, June 1 Jun 1, 2026 08:00 - Jun 4, 2026 08:00 EDT

Beginning Monday, June 1, the Department of Information Technology will upgrade wireless access points in Xavier Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Work will take place during the day from Monday, June 1, through Thursday, June 4. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:20 EDT

Boland Hall Wireless Access Point Upgrades: Monday, June 8 Jun 8, 2026 08:00-16:00 EDT

On Monday, June 8, the Department of Information Technology will upgrade wireless access points in Boland Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:24 EDT

Serra Hall Wireless Access Point Upgrades: Monday, June 8 Jun 8, 2026 08:00-16:00 EDT

On Monday, June 8, the Department of Information Technology will upgrade wireless access points in Serra Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:22 EDT

Boland Hall Wireless Access Point Upgrades: Monday, June 15 Jun 15, 2026 08:00-16:00 EDT

On Monday, June 15, the Department of Information Technology will continue upgrading wireless access points in Boland Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:25 EDT

Scheduled Infoblox DNS/DHCP Appliance Maintenance: Monday, June 22 Jun 22, 2026 05:00-10:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 14, 2026 - 15:21 EDT
Scheduled - The Department of Information Technology will be performing upgrades to the Infoblox DNS/DHCP appliances at the South Orange and IHS campuses on Monday, June 22, 2026, beginning at 5 p.m.

While no outage is expected during the maintenance window, users may experience slower DNS query response times or intermittent delays accessing websites and online services.

If you experience any issues outside of the maintenance window, please contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
May 14, 2026 - 15:19 EDT

Boland Hall Wireless Access Point Upgrades: Tuesday, June 23 Jun 23, 2026 08:00-16:00 EDT

On Tuesday, June 23, the Department of Information Technology will continue upgrading wireless access points in Boland Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Posted on May 14, 2026 - 16:27 EDT
May 18, 2026

Unresolved incidents: Cabrini Hall Wireless Access Point Upgrades: Monday, May 18, IHS Wireless Lock Replacement: Monday, May 18 - Friday, May 22.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
IHS Wireless Lock Replacement: Monday, May 11 - Wednesday, May 13
Completed - The scheduled maintenance has been completed.
May 13, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 EDT
Scheduled - Beginning Monday, May 11, phased wireless lock replacement work will begin at the IHS campus. This project is part of ongoing efforts to enhance campus security and modernize access control systems.

Work will begin at 7 a.m. on Monday, May 11, and continue through Wednesday, May 13, ending each day at approximately 3 or 3:30 p.m. The primary focus during this phase of the project will be the second floor.

Technicians may be working in hallways, offices, and common areas throughout the maintenance window. Minor interruptions to access in select areas may occur while locks are being replaced.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu
for assistance.
May 8, 13:19 EDT
May 12, 2026

No incidents reported.

May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Canvas Plugin Integration Disruption
Resolved - Canvas services have been fully restored and are accessible via both the web and mobile app. Instructure has also resolved issues affecting all previously impacted third-party integrations, including:

ALEKS
Cengage LTI
Honorlock
LinkedIn Learning
McGraw Hill Connect
McGraw Hill SIMnet
SAGE Vantage
Stukent
ThingLink
Tutor.com

At this time, all services are operating normally. We will continue to monitor the environment to ensure stability.
May 8, 12:06 EDT
Update - Canvas has been restored and is accessible via both the web and mobile app. Instructure continues to work on resolving issues affecting certain third-party integrations within Canvas.

Access has now been resolved for the following integrations:

ALEKS
Cengage LTI
Honorlock
LinkedIn Learning
McGraw Hill Connect
McGraw Hill SIMnet
ThingLink
Tutor.com

The following integrations are still inaccessible:

SAGE Vantage
Stukent

We are continuing to monitor the situation and will provide additional updates as more information becomes available.
May 8, 09:37 EDT
Monitoring - Canvas has been restored and is accessible via both the web and mobile app. Instructure continues to work on resolving issues affecting certain third-party integrations within Canvas.

The following integrations are currently impacted:

ALEKS
Cengage LTI
Honorlock
LinkedIn Learning
McGraw Hill Connect LTIA
McGraw Hill SIMnet LTIA
Stukent
ThingLink
Tutor.com

We are continuing to monitor the situation and will provide additional updates as more information becomes available.
May 7, 23:26 EDT
Investigating - Instructure, the parent company of the Canvas learning management system, has reported that Canvas is currently unavailable on both the web and mobile app. They are actively investigating the issue, and we are closely monitoring the situation. Additional information will be provided as it becomes available.
May 7, 16:50 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

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